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We want to make sure you get the best possible picture when watching our live stream of games.

Our guide should help you overcome any difficulties you encounter. Should this guide not address your issue, please email MotherwellTV@Streamdigital.TV.

Remember – if you’re a season ticket holder, you will need to create a new account to watch PPV matches, such as our Betfred Cup game with St Johnstone.

Requirements

What do I need?

For access to the live streaming, your device should comply with the following minimum system requirements or else you may experience issues such as ghosting, low frame rates, pixelation, low-quality sound, poor picture quality and/or stuttering.

• CPU i5 or higher; (b) 8GB memory; (c) Operating Systems: Windows 7+, Mac OS X 10.7+, iOS 11.3 or higher; and (d) newest version of Google Chrome, Firefox, MS Edge, or Safari (with JavaScript enabled). Other browsers may work but are unsupported.
• Apple iPads and iPhones: You must have iOS 11.3 or higher installed and you must use Safari to watch the live broadcast on Apple devices.
• Android devices: The live broadcast also works on most modern and up to date Android devices, including tablets, smartphones and Smart TVs. If your device does not function properly it could be unsupported. Please try another device.

QUALITY

My stream is buffering

The quality of the live broadcast stream will be dependent on the bandwidth and speed of your internet connection. For the best possible experience, we recommend using an internet speed of at least 5Mbps. Please check with your internet provider.

It can help to close other tabs, browsers, and programs while streaming your content. It may also help to hardwire your internet connection, instead of using a wireless network connection.

You can also amend the stream quality by selecting the small cog icon at the bottom of the video player. From there, you can change from auto quality to fixed.

SMART TVs

It’s not working through my smart tv?

If you are trying to watch the broadcast directly through the browser on your Smart TV, we cannot guarantee this will work. There are so many variations on the market with different browsers and firmware that one TV by a manufacturer may be different from another TV by the same manufacturer.

If you can download Google Chrome on your Smart TV it should help. But, again, this is no guarantee. The best way to watch through your TV is to connect a device to it using an HDMI cable.

What do I do if I am having problems with my Live Broadcast Stream on a matchday?

There are three different video player links located under the main video player.

All our video links offer adaptive streaming, which means it will always try to give you the highest quality. Sometimes this may not be the best option for your device, internet provider or home network so we recommend trying them all.

Depending on what you choose you may notice a drop in quality, but it can provide a steadier stream with less buffering.

Our support team will be in place on a matchday to help with any enquiries. Please use the ‘Contact us’ button located at the top of the site in the header section.

Any issues with the broadcast will be announced through the club Twitter feed and social channels.

PPV

Why am I getting an ‘invalid credentials’ message?

When you purchase the PPV stream through the PPV site, you need to ensure that you watch the game on the same site. Your PPV credentials will not work on the regular live site and vice versa. To avoid this please bookmark the PPV site after you purchase it.

Logged in on one device but not accepted on the other?

If you purchase the match pass on one device, for example, your phone, but wish to watch it on another, say your laptop, then you will need to ensure that you have fully logged out before logging back in.

To do this, click sign out on your phone and then refresh the page. Then you can log in on the other device. If you are still having trouble, please clear your cache and cookies on your browsers for both devices and retry logging in.

KICKED OUT

The most likely reason you will be kicked out of the video stream of the live game will be because someone else has logged with your details as you. You will need to ask the other person to stop logging in as you if you wish to continue watching the game uninterrupted.

Another reason could be that your connection is not strong enough to live stream the match. In this instance please try resetting your router and closing all open tabs on your device and log in again.

Can I Cast?

You should be able to screenshare the live broadcast to compatible Smart TVs using an app such as Chromecast or Apple Airplay.

Android devices to Android TVs seem to be working well and links one, two and four work well for this.

Apple / iOS devices work via AirPlay with Apple TVs. Apple / iOS devices to Android TVs seem to be causing some issues. We would recommend using a cabled HDMI solution for this to ensure the stream works for you or staying on your iOS device.

As an alternative, laptops & MacBooks offer casting options too and people are reporting success through Firesticks using the browser Amazon Silk.

Chromecast should work with one of the links if you are connecting from an Android device to your Chromecast device. From testing, links one, two and four should display the Chromecast icon on the player if your Android device is on the same network as your Chromecast.

Apple have disabled their iOS devices from directly working with Chromecast through the web and you will have to download an app from their App Store. There are many to choose from and we cannot recommend any 1in particular but we have tested a few with success. Please be aware some of these apps have ads running within them and these are not coming from our site and we in no way endorse any or all of these products.

Again, for Apple/iOS devices, if you want to connect to your TV please also consider an HDMI cable.

NOT SEEING ANYTHING?

Why am I not seeing anything / a white box?

If you are not seeing anything or see a white screen displayed, this tends to be a browser issue, log out, close the browser completely and try an alternative browser. We suggest Google Chrome as it tends to be easy to use.

You may need to update your browser, the most common browsers are Google Chrome, Microsoft Edge, Safari and Firefox. A simple Google query will help you find the correct place to update your browser.

Anti-virus/security software can also block the video player and you will need to temporarily disable this software during the match before you login. VPNs and proxies will also interfere with the website and again will need to be disabled before logging in.

You may also be logging into the wrong site that has the same login details as another site.

Motherwell were held by neighbours Hamilton Academical in a bounce game on Saturday.

Liam Donnelly and Ricki Lamie netted headers from Liam Polworth corners but, despite having the bulk of the chances, were unable to claim victory.

The hosts started the brighter and had the early chances.

Hastie’s pass into the area from the right found Polworth, who twisted away from his man and went down calling for a penalty.

With nothing given, the ball fell to Campbell whose low side-footed effort was straight at goalkeeper Fulton.

Close to the half hour mark, the visitors could have taken the lead. Ross Callachan snuck in behind the defence to latch onto a pass from the left side, and foudn himself one-on-one with Carson.

With the goal at his mercy, his shot from 15 yards brought out a stunning reflex stop from the ‘keeper.

Straight up the other end, David Turnbull thought he was sure to score after Long played him in on the penalty spot.

But Accies’ trialist defender got across him in the nick of time to stick a toe in and divert the ball away as he was set to pull the trigger.

With five minutes left in the half, Motherwell took the lead.

Polworth’s delivery from the left was to the front post, where Donnelly had steamed across the front of his man to head in to the left side of the net.

Just minutes later, Accies would ensure they’d go in at the break level.

Scott McMann found room down the left on the overlap and shot low across Carson, finding the bottom right corner at a tight angle.

O’Hara and Watt replaced Turnbull and Donnelly at the interval as Motherwell again started brighter. But they found themselves behind in the 57th minute.

McMann’s ball from the left was met by the run of substitute Marios Ogkmpoe, who managed to loop his header over Carson into the right side of the net.

Motherwell continued to press, with sub Sherwin Seedorf eager to impress with a number of efforts from a lively outing on the right side.

The Steelmen’s leveller would come with 20 minutes to go. Another Polworth corner from the left found the run of Lamie, who got between the defenders to power a header home.

There would be further half chances for Stephen Robinson’s side through Seedorf and Watt, but the fourth test of pre-season would end level.

Motherwell take on local rivals Hamilton Academical in a closed-doors bounce game on Saturday.

It’s game four of pre-season for the Steelmen, having already taken on Dundee United, Kilmarnock and Rangers so far.

Kick-off at Fir Park is at 2pm BST. This game is not open to spectators.

Tale of the tape

A 0-0 draw was the result in the last competitive clash between the pair, with Motherwell passing up late chances to take a derby win away from home.

Accies won on their last visit to Fir Park in December 2019, but Stephen Robinson’s side have won three and drawn two of the last six encounters.

Form guide

Motherwell were defeated 4-0 at Ibrox on Wednesday night against a Rangers side who had come off the back of wins in France against Lyon and Nice.

Before that, a 3-2 home defeat to Kilmarnock came after a 1-0 victory against Dundee United.

Hamilton beat St Mirren 2-1 in a home friendly last weekend, with David Moyo and Lewis Smith on target.

Follow the game

We’ll have updates on Twitter from 2pm, with goal action later in the evening.

We are aware that a number of fans experienced difficulties connecting to our live streaming service on Wednesday night.

Firstly, we apologise if you were unable to watch all – or part – of the match with Rangers, which was used as a fixture to test out the service.

There were a combination of factors which caused some of you to be unable to get on.

Firstly, the unexpected late change to the kick-off time caused issues, as resources had to be quickly redeployed to allow the stream to be able to be broadcast. This was not an easy task, but our providers did everything within their power to ensure we were able to carry the match.

Planned maintenance on the streaming servers was also due to take place at 8pm and, unfortunately, this could not be immediately rescheduled, which caused some of you to be unable to get onto the live website for a spell around that time.

Both of these factors were out of the ordinary and we are confident things will be smoother for our first home league match against Dundee United.

If you are experiencing any problems with your username and password in trying to log in to the service, please email tvsupport@motherwellfc.co.uk as soon as possible, so that you are set up for the opening game at Fir Park.

“We will get more out of that game than we would in a normal pre-season.”

Stephen Robinson reacts to the friendly loss to Rangers.

Motherwell succumbed to a 4-0 loss at Rangers in their sternest pre-season test so far.

First half strikes from Ryan Kent, Ianis Hagi and Joe Aribo had the hosts comfortable at the break, before a Ricki Lamie own goal sealed the result in the second period.

Rangers immediately set the tempo and, after Long had gone close from the edge of the box with a shot which went past the left post, Steven Gerrard’s went ahead after seven minutes.

An attempted headed clearance only fell as far as Kent 20 yards out, who took a touch before sending a rasping shot into the bottom left corner of the net.

Three minutes later, it was 2-0.

Barisic found room down the left and stood up a perfect cross to the back post, where Hagi was on hand to nod home from close range.

Liam Polworth stung the palms of goalkeeper Jon McLaughlin as the Steelmen tried to get a foot back in the game, but they struggled against a dominant home side.

The clearest chance of the first half for the visitors came late on. A precise kick from Trevor Carson played in Jake Hastie down the right hand side. His drive into the middle saw him slip in Jordan White one-on-one with the goalkeeper.

However, as the summer striker looked to pull the trigger from close in, he was flagged for offside.

On the stroke of half-time, Rangers made it three.

Aribo found plenty time in the box despite the sea of claret and amber around him, dancing through and interchanging passes before hitting home from eight yards.

Turnbull, Gallagher and Hylton were introduced at the break as Stephen Robinson tried to provoke a response from his team.

Motherwell did improve in the second half, seeing more of the ball and creating chances. First, Donnelly saw himself through between the centre backs but had to pull the trigger from the edge of the box, with his shot going straight at McLaughlin.

Turnbull then brought out a brilliant reaction stop from the goalkeeper soon after from point-blank range, with Hastie and Turnbull against unable to take up chances to bury the rebound.

Both sides’ substitutions disrupted the flow of the game but the fourth would come. Barker’s burst down the left got him into the area to send an inviting ball aross the face of goal, which Lamie couldn’t stop himself from diverting into his own net.

In all, an important pre-season test for Motherwell to show what they are up against, with more valuable minutes under their belts ahead of the start of the Scottish Premiership campaign.

Motherwell: Carson, Grimshaw, Donnelly, Lamie, McGinley, Campbell (Gallagher 45), O’Hara (Maguire 73), Polworth (Turnbull 45), Hastie (Robinson 76), Long (Hylton 45), White (Watt 59).

Subs not used: Fox, Hussain, Mugabi, Johnston, Seedorf, Cornelius, Semple, MacIver.

Kick-off in our friendly match at Rangers has been moved to 8pm.

The game will still be broadcast on Premier Sports in the UK, and to our season ticket holders and international viewers through our live streaming service.

As things stand, both clubs are waiting for the outcome of some of their Covid-19 tests but have been told that we will receive them prior to kick off.

We’ve entered a new, exciting partnership with the Loch Lomond Group.

Their iconic Glen’s Vodka brand will feature on the back of first team home and away kits for the 2020/21 season.

As part of the agreement, a range of vodka and whisky products will be stocked in all club bars including Glen’s Red and Loch Lomond Malt Whiskies, as well as their Reserve and Signature Blends.

“Glen’s Vodka is an iconic Scottish brand and we’re delighted to be sponsoring Motherwell Football Club,” John Grieveson, CMO of Loch Lomond Group, said.

“The club is long established in the top tier of Scottish football. This is an exciting year as the team embark upon their journey into Europe and we are delighted to be their partner along the way.”

Alan Burrows, chief executive at Motherwell FC, added: “We are delighted to welcome the Loch Lomond Group on board.

“We are pleased to be able to showcase their award winning portfolio of the highest quality brands, including finest malt expressions, quality whisky blends and one of the most popular vodka brands in Scotland, Glen’s Vodka.

“As part of the relationship, a special edition malt will be developed and on sale for supporters.”

Loch Lomond Group were one of the first spirits companies in the world to utilise their existing resources and infrastructure to make hand sanitiser, so as to help and support those in need across the country throughout the Covid-19 pandemic.

Loch Lomond Group hand sanitiser will be available in Fir Park for when supporters return to the stadium.

As things stand, we will be starting the season behind closed doors.

Until that changes, season ticket holders can watch a live stream of all of our league games at Fir Park.

Plus, we’re trying out the service by giving season ticket holders free access to watch our friendly at Rangers on Wednesday 22 July.

Kick-off is at 6pm. But please, if you’re eligible, please sign in to the service in advance so you can test it out.

How to sign in to watch

We want to make it easy to get started. So here’s what you have to do.

First, head to live.motherwellfc.co.uk. Have your season card ready.

Then press sign in in the top right corner and enter your details using the following example:

Username: firstname-surname-customernumber
Password: customernumber

For example, Joe Bloggs’ customer number on his season ticket is 24141.

He would sign in as joe-bloggs-24141
His password would be 24141

Please change your password after you sign in for the first time.

Your customer number is displayed on your season card. If you don’t know it, please call 01698 333333 between 9am and 5pm, email tickets@motherwellfc.co.uk or send a private message to @MotherwellFC on Twitter.

If you have more than one season ticket in your family, you will each have your own login details. You may only receive one email if you share an email address on our system.

If you have two first names on your season card, for example your name is Peter John Morrison, then please put a space between your first names in your username.

For as long as we are playing behind closed doors or in front of reduced crowds at Fir Park, you’ll have access to this service free of charge.

It’s important you don’t share your details with anyone else. Your stream will only work for one person at a time.

We can’t wait to see you back at Fir Park soon.

If you’ve any other questions or need help with the streaming service, please email tvsupport@motherwellfc.co.uk.

Motherwell travel to Ibrox for a friendly match on Wednesday 22 July.

The game will be the Steelmen’s third test of pre-season for 2020/21, having defeated Dundee United and lost to Kilmarnock so far.

Kick-off at Ibrox is at 6pm BST.

Watch the game live

The first guaranteed way to see the match is to buy your season ticket for 2020/21. All season ticket holders will be given free access to our live streaming platform to watch the game.

You can get your season ticket by buying online now at tickets.motherwellfc.co.uk, or by calling us on 01698 333333. You must buy your season ticket before 12pm on Wednesday to guarantee access to the match.

If you’re in the UK or Ireland and don’t have a season ticket, the game will be broadcast live on Premier Sports.

For fans living abroad, you can watch the match live online if you purchase our overseas season ticket or overseas monthly streaming pass.

To subscribe, head to live.motherwellfc.co.uk.

The match will be played behind closed doors. No tickets for physical attendance are available.

Season ticket holder login details

First, head to live.motherwellfc.co.uk. Have your season card ready.

Then press sign in in the top right corner and enter your details using the following example:

Username: firstname-surname-customernumber
Password: customernumber

For example, Joe Bloggs’ customer number on his season ticket card is 24141.

He would sign in as joe-bloggs-24141
His password would be 24141

Please change your password after you sign in for the first time.

Your customer number is displayed on your season card

If you don’t know it, please call 01698 333333 between 9am and 5pm, email tickets@motherwellfc.co.uk or send a private message to @MotherwellFC on Twitter.

If you have more than one season ticket in your family, you will each have your own login details. You may only receive one email if you share an email address on our system.

If you have two first names on your season card, for example your name is Peter John Morrison, then please put a space between your first names in your username.

Tale of the tape

Rangers have won the last four competitive outings between the two sides. Before that, two draws at Fir Park had given Motherwell a degree of parity.

The Steelmen’s last victory at Ibrox came in the Premiership play-offs in May 2015, with a 3-1 win coming courtesy of goals from Lee Erwin, Steven McManus and Lionel Ainsworth.

Form guide

Motherwell started pre-season with a 1-0 win over Dundee United, before a 3-2 reversal at the hands of Kilmarnock on Friday.

Jordan White was on target in the United match, with Mark O’Hara and Tony Watt scoring against Killie.

Rangers lifted the Veolia Cup in France at the weekend, defeating Lyon and Nice in back-to-back friendlies.

The Glasgow side are preparing both for the start of the 2020/21 Scottish Premiership season and also the resumption of the 2019/20 UEFA Europa League.

Having lost 3-1 at home to Bayer Leverkusen in the last 16 tie before lockdown, they travel to Germany on 6 August for the second leg.