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Document Solutions are our new partners, taking pride of place on our first team shorts for the 2020/21 season.

We’re delighted to welcome the company, who are innovative leaders within the industry of office, print and communications across Scotland and Ireland.

Their diverse range of photocopiers, printers, MFDs and software solutions enables them to provide a ‘best fit’ solution for each client.

“We care passionately about our clients and our staff, as well as significantly supporting many needy causes across Scotland and Ireland,” Gerry Strain, managing director of Document Solutions, said.

“It’s really clear to me as the owner of Document Solutions that the excellent values of Motherwell Football Club in all that they do. How they conduct themselves is very much aligned with our own mission statement of honesty, integrity and trust.

“As the club embarks upon a new season with the added excitement of European football, Document Solutions are delighted to support them fully and work in partnership with them. We wish them every success.

“We are also keen to provide companies associated with the club some unique offerings for their business environments at extremely preferential rates and additionally, we’d like to invite supporters of Motherwell Football Club to follow us on our social media platforms for giveaways and competitions.

“We trust that this partnership will prove beneficial for both parties and will be the beginning of a long, successful association.”

Alan Burrows, chief executive of Motherwell FC, added: “We are absolutely delighted to welcome Document Solutions as the club’s official shorts partner for the first team.

“The company are well established in Scotland and Ireland and have premises in the Lanarkshire area, which make them a great fit for the club.

“We’re very much looking forward to working with them in the months and years to come.”

The Scottish Premiership returns for 2020/21 on Monday 3 August as Motherwell travel to take on Ross County.

The final fixture of the first round of action kicks off at 7.45pm BST.

The game is broadcast live on Sky Sports in the UK, and is also available to watch on our live service outside of the UK and Ireland.

Tale of the tape

Stephen Robinson’s side were the victors in the last encounter between the pair in March, with a 4-1 win at Fir Park coming courtesy of an Allan Campbell double and strikes from Mark O’Hara and Tony Watt.

Motherwell also won on their last trip to Dingwall, coming from one down on Boxing Day to equalise through debutant Ross MacIver before Declan Gallagher’s sensational last-minute winner.

Form guide

‘Well ended their pre-season preparations with a 2-2 draw with Hamilton on Saturday. That followed defeat at Rangers, a 3-2 home loss to Kilmarnock and a 1-0 win over Dundee United.

County were defeated 2-0 away to Celtic on Sunday in a closed-doors friendly.

Watch or listen live

In the UK, the only place to see the game live is on Sky Sports. Online pay-per-view will not be available.

There will be audio commentary available on our live streaming service, priced at £6.99 per month or £70 for the season. Sign up at live.motherwellfc.co.uk.

Outside of the UK and Ireland, you can watch a video stream of the match through our live service.

All Scottish Premiership games, home and away, are available to view on our live streaming platform to fans based abroad.

Priced at £150 for the season, or £15 per month, sign up at live.motherwellfc.co.uk today.

The majority of our forthcoming Scottish Premiership games will be available to watch online on a pay-per-view basis in the UK and Ireland.

While we remain behind closed doors or in partially-closed stadiums, we will be able to bring you the games at Fir Park via our live streaming platform.

Access passes for home league matches will be sold for £12 and can be bought for individual games at live.motherwellfc.co.uk.

Season ticket holders will continue to receive live streams of home league matches as a free add-on. You do not have to pay anything extra.

When we’re on the road, most of our opponents will also sell access to the game via their own respective live platforms. Full details on a match-by-match basis will be provided nearer the time. Each club may set a different price for pay-per-view at their stadiums and most will charge more than £12.

The only exception will be if a match is picked by Sky Sports for live TV broadcast. Those games will be unavailable for pay-per-view purchase in the UK and Ireland, whether we are at home or away.

That means our season opener at Ross County will be exclusively on Sky Sports in the UK and Ireland, as will our trip to face Hibernian on Saturday 15 August.

Our first pay-per-view fixture will come against Dundee United at home on Saturday, 8 August. Kick-off is at 3pm BST. That is then followed by the visit of Livingston on Wednesday, 12 August at 7.45pm. Details on how to buy will be communicated shortly.

Want more in the UK and Ireland?

You can add on a subscription to your season ticket package which gets you guaranteed live audio from every away game, as well as the chance to watch 90 minutes back in full and the match highlights from 10pm after every match.

Priced at £6.99 per month or £70 for the season, sign up at live.motherwellfc.co.uk today.

Based outside the UK and Ireland?

All Scottish Premiership games, home and away, are available to view on our live streaming platform to fans based abroad.

Priced at £150 for the season, or £15 per month, sign up at live.motherwellfc.co.uk today.

Got a season ticket?

You’ll be able to watch every Scottish Premiership match played at Fir Park, whether it is on Sky Sports or not. Guaranteed.

First, head to live.motherwellfc.co.uk. Have your season card ready.

Then press sign in in the top right corner and enter your details using the following example:

Username: firstname-surname-customernumber
Password: customernumber

For example, Joe Bloggs’ customer number on his season ticket is 24141.

He would sign in as joe-bloggs-24141
His password would be 24141

Please change your password after you sign in for the first time.

Your customer number is displayed on your season card. If you don’t know it, please call 01698 333333 between 9am and 5pm, or email tickets@motherwellfc.co.uk.

If you have more than one season ticket in your family, you will each have your own login details. You may only receive one email if you share an email address on our system.

If you have two first names on your season card, for example your name is Peter John Morrison, then please put a space between your first names in your username.

If you can’t login, please email tvsupport@motherwellfc.co.uk.

We want to make sure you get the best possible picture when watching our live stream of games.

Our guide should help you overcome any difficulties you encounter. Should this guide not address your issue, please email MotherwellTV@Streamdigital.TV.

Remember – if you’re a season ticket holder, you will need to create a new account to watch PPV matches, such as our Betfred Cup game with St Johnstone.

Requirements

What do I need?

For access to the live streaming, your device should comply with the following minimum system requirements or else you may experience issues such as ghosting, low frame rates, pixelation, low-quality sound, poor picture quality and/or stuttering.

• CPU i5 or higher; (b) 8GB memory; (c) Operating Systems: Windows 7+, Mac OS X 10.7+, iOS 11.3 or higher; and (d) newest version of Google Chrome, Firefox, MS Edge, or Safari (with JavaScript enabled). Other browsers may work but are unsupported.
• Apple iPads and iPhones: You must have iOS 11.3 or higher installed and you must use Safari to watch the live broadcast on Apple devices.
• Android devices: The live broadcast also works on most modern and up to date Android devices, including tablets, smartphones and Smart TVs. If your device does not function properly it could be unsupported. Please try another device.

QUALITY

My stream is buffering

The quality of the live broadcast stream will be dependent on the bandwidth and speed of your internet connection. For the best possible experience, we recommend using an internet speed of at least 5Mbps. Please check with your internet provider.

It can help to close other tabs, browsers, and programs while streaming your content. It may also help to hardwire your internet connection, instead of using a wireless network connection.

You can also amend the stream quality by selecting the small cog icon at the bottom of the video player. From there, you can change from auto quality to fixed.

SMART TVs

It’s not working through my smart tv?

If you are trying to watch the broadcast directly through the browser on your Smart TV, we cannot guarantee this will work. There are so many variations on the market with different browsers and firmware that one TV by a manufacturer may be different from another TV by the same manufacturer.

If you can download Google Chrome on your Smart TV it should help. But, again, this is no guarantee. The best way to watch through your TV is to connect a device to it using an HDMI cable.

What do I do if I am having problems with my Live Broadcast Stream on a matchday?

There are three different video player links located under the main video player.

All our video links offer adaptive streaming, which means it will always try to give you the highest quality. Sometimes this may not be the best option for your device, internet provider or home network so we recommend trying them all.

Depending on what you choose you may notice a drop in quality, but it can provide a steadier stream with less buffering.

Our support team will be in place on a matchday to help with any enquiries. Please use the ‘Contact us’ button located at the top of the site in the header section.

Any issues with the broadcast will be announced through the club Twitter feed and social channels.

PPV

Why am I getting an ‘invalid credentials’ message?

When you purchase the PPV stream through the PPV site, you need to ensure that you watch the game on the same site. Your PPV credentials will not work on the regular live site and vice versa. To avoid this please bookmark the PPV site after you purchase it.

Logged in on one device but not accepted on the other?

If you purchase the match pass on one device, for example, your phone, but wish to watch it on another, say your laptop, then you will need to ensure that you have fully logged out before logging back in.

To do this, click sign out on your phone and then refresh the page. Then you can log in on the other device. If you are still having trouble, please clear your cache and cookies on your browsers for both devices and retry logging in.

KICKED OUT

The most likely reason you will be kicked out of the video stream of the live game will be because someone else has logged with your details as you. You will need to ask the other person to stop logging in as you if you wish to continue watching the game uninterrupted.

Another reason could be that your connection is not strong enough to live stream the match. In this instance please try resetting your router and closing all open tabs on your device and log in again.

Can I Cast?

You should be able to screenshare the live broadcast to compatible Smart TVs using an app such as Chromecast or Apple Airplay.

Android devices to Android TVs seem to be working well and links one, two and four work well for this.

Apple / iOS devices work via AirPlay with Apple TVs. Apple / iOS devices to Android TVs seem to be causing some issues. We would recommend using a cabled HDMI solution for this to ensure the stream works for you or staying on your iOS device.

As an alternative, laptops & MacBooks offer casting options too and people are reporting success through Firesticks using the browser Amazon Silk.

Chromecast should work with one of the links if you are connecting from an Android device to your Chromecast device. From testing, links one, two and four should display the Chromecast icon on the player if your Android device is on the same network as your Chromecast.

Apple have disabled their iOS devices from directly working with Chromecast through the web and you will have to download an app from their App Store. There are many to choose from and we cannot recommend any 1in particular but we have tested a few with success. Please be aware some of these apps have ads running within them and these are not coming from our site and we in no way endorse any or all of these products.

Again, for Apple/iOS devices, if you want to connect to your TV please also consider an HDMI cable.

NOT SEEING ANYTHING?

Why am I not seeing anything / a white box?

If you are not seeing anything or see a white screen displayed, this tends to be a browser issue, log out, close the browser completely and try an alternative browser. We suggest Google Chrome as it tends to be easy to use.

You may need to update your browser, the most common browsers are Google Chrome, Microsoft Edge, Safari and Firefox. A simple Google query will help you find the correct place to update your browser.

Anti-virus/security software can also block the video player and you will need to temporarily disable this software during the match before you login. VPNs and proxies will also interfere with the website and again will need to be disabled before logging in.

You may also be logging into the wrong site that has the same login details as another site.

Motherwell were held by neighbours Hamilton Academical in a bounce game on Saturday.

Liam Donnelly and Ricki Lamie netted headers from Liam Polworth corners but, despite having the bulk of the chances, were unable to claim victory.

The hosts started the brighter and had the early chances.

Hastie’s pass into the area from the right found Polworth, who twisted away from his man and went down calling for a penalty.

With nothing given, the ball fell to Campbell whose low side-footed effort was straight at goalkeeper Fulton.

Close to the half hour mark, the visitors could have taken the lead. Ross Callachan snuck in behind the defence to latch onto a pass from the left side, and foudn himself one-on-one with Carson.

With the goal at his mercy, his shot from 15 yards brought out a stunning reflex stop from the ‘keeper.

Straight up the other end, David Turnbull thought he was sure to score after Long played him in on the penalty spot.

But Accies’ trialist defender got across him in the nick of time to stick a toe in and divert the ball away as he was set to pull the trigger.

With five minutes left in the half, Motherwell took the lead.

Polworth’s delivery from the left was to the front post, where Donnelly had steamed across the front of his man to head in to the left side of the net.

Just minutes later, Accies would ensure they’d go in at the break level.

Scott McMann found room down the left on the overlap and shot low across Carson, finding the bottom right corner at a tight angle.

O’Hara and Watt replaced Turnbull and Donnelly at the interval as Motherwell again started brighter. But they found themselves behind in the 57th minute.

McMann’s ball from the left was met by the run of substitute Marios Ogkmpoe, who managed to loop his header over Carson into the right side of the net.

Motherwell continued to press, with sub Sherwin Seedorf eager to impress with a number of efforts from a lively outing on the right side.

The Steelmen’s leveller would come with 20 minutes to go. Another Polworth corner from the left found the run of Lamie, who got between the defenders to power a header home.

There would be further half chances for Stephen Robinson’s side through Seedorf and Watt, but the fourth test of pre-season would end level.

Motherwell take on local rivals Hamilton Academical in a closed-doors bounce game on Saturday.

It’s game four of pre-season for the Steelmen, having already taken on Dundee United, Kilmarnock and Rangers so far.

Kick-off at Fir Park is at 2pm BST. This game is not open to spectators.

Tale of the tape

A 0-0 draw was the result in the last competitive clash between the pair, with Motherwell passing up late chances to take a derby win away from home.

Accies won on their last visit to Fir Park in December 2019, but Stephen Robinson’s side have won three and drawn two of the last six encounters.

Form guide

Motherwell were defeated 4-0 at Ibrox on Wednesday night against a Rangers side who had come off the back of wins in France against Lyon and Nice.

Before that, a 3-2 home defeat to Kilmarnock came after a 1-0 victory against Dundee United.

Hamilton beat St Mirren 2-1 in a home friendly last weekend, with David Moyo and Lewis Smith on target.

Follow the game

We’ll have updates on Twitter from 2pm, with goal action later in the evening.

We are aware that a number of fans experienced difficulties connecting to our live streaming service on Wednesday night.

Firstly, we apologise if you were unable to watch all – or part – of the match with Rangers, which was used as a fixture to test out the service.

There were a combination of factors which caused some of you to be unable to get on.

Firstly, the unexpected late change to the kick-off time caused issues, as resources had to be quickly redeployed to allow the stream to be able to be broadcast. This was not an easy task, but our providers did everything within their power to ensure we were able to carry the match.

Planned maintenance on the streaming servers was also due to take place at 8pm and, unfortunately, this could not be immediately rescheduled, which caused some of you to be unable to get onto the live website for a spell around that time.

Both of these factors were out of the ordinary and we are confident things will be smoother for our first home league match against Dundee United.

If you are experiencing any problems with your username and password in trying to log in to the service, please email tvsupport@motherwellfc.co.uk as soon as possible, so that you are set up for the opening game at Fir Park.

“We will get more out of that game than we would in a normal pre-season.”

Stephen Robinson reacts to the friendly loss to Rangers.